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Full Time PositionsJoin our team! Become an employee of the Town of Ajax
The Town of Ajax is an equal opportunity employer, committed to diversity within the workplace. As we grow, it is important that our workforce becomes more reflective of the citizens we serve to further the diversification of ideas that makes Ajax a great place to live, work, play and visit. The Town of Ajax respects, encourages and celebrates our diversity.
| Job Title: customer service/administrative supervisor |
| Department: |
Recreation & Culture |
| Job Description: |
- You will be accountable for all business administrative functions at the customer service centre areas within the Recreation and Culture department, managing customer service staff, hiring, training, managing, and evaluating the performance of full and part-time customer service staff.
- Responsible for developing training plans and initiatives that strengthen staff awareness and cultural competencies, you will provide leadership in customer service excellence, direct and manage the performance of a full-time CLASS specialist to ensure the efficient operation of the CLASS system software and database, and perform daily and monthly financial activities generated at the customer service centres.
- You will also provide analysis and guidance during budget preparation and utilize your proven leadership abilities to supervise employees within a collaborative bargaining agreement environment.
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| Qualifications: |
- diploma in recreation leadership, business administration or a related field
- four years of relevant experience with at least two years in a supervisory capacity
- proficiency with CLASS (including system maintenance and administration of all relevant areas
- excellent written and verbal communication skills
- excellent customer service skills
- ability to provide a current criminal reference check satisfactory to the Town of Ajax
- class 'G' driver's licence
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| Salary Range: |
$60,424 - $71,107 annually |
| Deadline to Apply: |
Please apply by February 19 to:
HR Services
Town of Ajax
65 Harwood Ave. S.
Ajax ON L1S 2H9
Fax: (905) 686-8352
E-mail: resumes@townofajax.com |
With the implementation of the Privacy Act, the Town of Ajax only accepts applications and/or resumes for employment when a specific vacancy has been posted and/or advertised. All general applications and/or resumes received by mail, e-mail and/or fax are destroyed.
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